Case Studies | Lumi Global

Case Study | Nominet: Delivering a Complex STV Election and Hybrid AGM

Written by Lumi Global | Jun 24, 2026 11:32:44 AM
Introduction

Nominet is the official registry for .UK domain names, playing a critical role in the infrastructure that keeps the UK's internet running. As a member-led organization, its AGM is central to how it maintains transparency and accountability, giving members a direct voice on leadership and governance.

With a membership that participates both in person and remotely, and an election process requiring a high degree of technical precision, Nominet needed a partner capable of managing every element of a complex hybrid AGM through a single integrated solution. To achieve this, Nominet partnered with Lumi Global, deploying the Lumi Platform and Lumi Elections to deliver a secure, well-managed event.

The challenge

Nominet's AGM placed significant demands on its delivery platform. The event required a three-week proxy voting window with ongoing reporting, a Single Transferable Vote election for Non-Executive Director appointments, high-quality hybrid broadcast for members attending remotely, and full coordination of technology, production, and onsite logistics, all managed under one provider.

For Nominet, it was also their first AGM using Lumi Global's solutions, making a seamless onboarding experience as important as the event delivery itself.

The solution

Lumi Global delivered a fully integrated AGM solution combining the Lumi Platform and Lumi Elections. A branded, member-facing platform supported hybrid attendance and engagement, while proxy voting was managed and reported throughout the three-week collection window. The STV election was configured to Nominet's specific governance requirements, with professional livestream production and broadcast management running alongside full onsite support on the day.

The outcome

Nominet successfully delivered a complex hybrid AGM with a governance process it could rely on. The STV election was completed accurately and on schedule, with member participation achieved across both proxy and live voting channels. The platform transition was managed without disruption, and Nominet's governance team came away with increased confidence in future AGM delivery.

Speak to our experts to find out how you can deliver your next meeting or election.

We made the transition to a new platform for our AGM last year. We were happy with the improved functionality we now have, including an enhanced member experience. We appreciated the support we had from the Lumi team to make sure it all went smoothly.

 Fiona Hobbs, Governance Manager, Nominet