Case Studies | Lumi Global

Case Study | Angelini Pharma

Written by Lumi Global | Nov 4, 2026, 11:34:54 AM

For many Italian employers, electing workplace union representatives has meant paper ballots, registered post and a lot of manual counting. Angelini Pharma wanted a faster, more accessible way to run its vote, without compromising on security or compliance.

The challenge

Angelini Pharma, the Italian pharmaceutical group, holds regular elections for its RSU (Rappresentanze Sindacali Unitarie), the unitary union representatives who speak for employees in the workplace. These elections relied on paper ballots sent to every eligible voter by registered mail, which made each vote expensive and time-consuming to organize.

The aim was to automate the process from start to finish: more efficient for the organizing team, easier for employees to take part, and fully compliant with the rules that govern union representative ballots in Italy.

The solution

Angelini Pharma partnered with Lumi Global and deployed Eligo, its digital election platform, to move its union voting online. For its first digital vote, Angelini chose a fully managed approach:

  • Managed from start to finish: Lumi Global's election specialists ran every stage, from preparing the voter list and ballot to opening and closing the polls.
  • Training for future votes: alongside the managed service, the Angelini team was trained on Eligo and on how to organize elections, so they can run future votes themselves.
  • Simple for every voter: employees could vote from anywhere, on any device, through a straightforward online ballot, which made the move away from paper easy.

The results

Moving the ballot online simplified the whole process and made it easier for employees to have their say. Turnout rose above 70%, and the organizing team saw benefits at every stage:

  • Accurate, secure results: votes were counted automatically, removing the risk of manual counting errors.
  • No printing or postage: going fully digital removed the need to print and post paper ballots, cutting both cost and waste.
  • Faster communication: results were available as soon as voting closed, so Angelini Pharma could share them with employees quickly and transparently.

Key results at a glance

  • 100% of voting moved online
  • Turnout above 70%
  • No paper ballots printed or posted

Running union votes online

Whether you need a fully managed service for a high-stakes ballot or want to run votes in-house with Eligo, Lumi Global supports online voting for unions and employee representative elections of every size.

Speak to our experts to find out how online voting could work for your organization.