Introduction
Welcome to our self-guided walkthrough of our end-to-end platform.
Click the information tags to see what features are available on each screen, download the feature guide, or click the video to see the platform in action.
1. Pre-meeting
Lumi's pre-registration process allows participants to register for an event days, weeks, or months in advance.
During the process they can authenticate their submission, submit questions or notes to the company, and set instructions for voting, if applicable.
The experience can be fully customized to event or brand guidelines reassuring participants they are accessing the correct meeting.
Event logo and theme
Our platform can be branded and themed to meeting requirements.
Upload a logo and select colours with hex numbers or via the palette to affect the navigation bar and buttons.
Breadcrumbs
Breadcrumbs help participants understand where in the platform they are and provide easy navigation links to move to different pages.
Account and localisation
Participants can view account information, change their localization preference (depending on the languages allowed for the meeting), or sign out of the platform.
Counter
The step counter displays what stage the participant is on during the registration process.
Tooltips
Tool tips provide informative description to assist with data input next to the field they are displayed against.
Questions
Question text and options can be customized with pictures or tooltips to help the participant enter information. Document upload features can be added to questions that require supporting information.
Questions can be re-ordered in the admin platform.
2. Login Page
The live meeting login experience can be branded and themed to the meeting and customized to suit the setup you require, be that secure authenticated login, open guest access, or a combination of the two.
Optional terms and conditions can be included and additional support information can be provided to help participants access the event.
Event login logo
The event login logo can be an independent image to the live meeting platform that is visible during the login process.
Event title
A meeting name can be hidden or visible and customized and themed according to admin settings.
Access options
Access can be authenticated (requiring credentials), unauthenticated (open) or both.
If both is selected, an additional screen will be displayed for the participant to select.
Support information can be provided to assist them.
Support
Additional support text can be provided to assist participants with any login questions.
Language select
The language select screen remains visible throughout the login experience and will update any default text.
Themed buttons
Buttons and text can be themed to company or brand guidelines using hex numbers or the colour palette selection.
3. Home screen
The home screen allows access to important account information, meeting instructions, and feature navigation.
Logo's, event banners and theming can all be applied for a tailored event experience.
Event logo
The event logo can be displayed in the side bar.
Account information and localization
Account information such as name and shareholding can be displayed alongside the language selected.
Navigation
The feature navigation will display available features to the participant dependant on settings.
Event banner
The event banner (400px x 100 px) is displayed at the top of the home panel.
Meeting information
Important meeting information and instructions can be displayed to participants and the text can be hidden from capacities such as guests.
4. Messaging
Our online written messaging feature allows participants to categorize their question before submitting it to the meeting.
Categorization
Participants can select from a preset list of categories set by the company.
Question entry
Questions of 250, 1000 or 3000 characters can be entered into the text box.
All Messages
The all messages tab will display any message that has been made public by a moderator. This can be disabled if required.
My Messages
My messages displays any message sent by a participant and any response received from a moderator.
Messages
Messages show the name and timestamp of the message
5. Voting
The Lumi platform can cast single polls, grouped polls or election style questions.
Instant vote confirmation is received once a selection is made, confirming to the participant that their vote has been counted.
For efficient polling, a vote all feature can be activated making selects even quicker.
Poll status
The lets you know when a poll is open or closed.
Vote count confirmation
Vote all feacture
You can quickly assign all motions to a particular instruction.
Resolution text
The resolution text is customizable.
Vote confirmation
This vote confirmation lets you know when your vote is received and which direct it has been cast.
Resolution options
6. Documents
Documents can be released at any stage during the meeting and viewed within the device. If the participant wishes, they can download the document to their device.
Download document
Participants can download documents to their device.
Exit document
Go back to the document select screen.
Scroll document
You can scroll the document using this bar.
7. Broadcast
Lumi's integrated broadcast panel lets participants watch the meeting from within the platform.
If verbal or video questions are allowed, these features can be accessed through the request to speak button available in the broadcast panel to communicate their vote to the meeting.
The broadcast screen can be minimized to utilise features or maximized for an enhanced viewing experience.
Pause / Play
Play or pause the video.
Request to speak
If you wish to ask a verbal or video question, click request to speak.
Exit full screen broadcast
Return to the feature platform.
Video controls
Control the volume and other settings from this bar.
8. Virtual Microphone
Lumi's audio only virtual microphone lets participants categorize their question before being authenticated by a moderator and submitted to the speaker queue.
Key stakeholders are instantly informed of the the request to speak and will call the participant to the floor where their microphone will be enabled.
Instructions
Information on how to join the virtual microphone queue will be displayed to the participant. This can be customized per event.
Exit virtual microphone
To exit the virtual microphone screen, the participant must click "return to broadcast".
Participant information
Pre-populated information will be found in the Name field.
Topic or question
The participant can categorize the topic or enter their question they wish to put to the meeting.
Submit request
When the participant is ready they can pres "submit request" to enter the queue and speak to a moderator.
9. Virtual Video
Virtual video is Lumi's latest Q&A enhancement that lets participants ask question face to face no matter where they are in the world.
Once a participant has submitted their request to speak, a moderator authenticates them before placing them in the speaker queue.
Key stakeholders are instantly informed of the the request to speak and will call the participant to the floor where their microphone and camera will be enabled.
Moderator
When the participant has confirmed their microphone and camera settings they will speak to a moderator who will authenticate them and place them in the speaker queue.
Return to broadcast
When the participant is ready, they can return to the live broadcast.
Live broadcast
The participant will still be able to watch and listen to the live broadcast whilst they are in the virtual video queue.
Video controls
Participants can select their preferred camera and audio settings using the cog icon. They will also see when their video and camera has been activated.
Leave the queue
Participants can leave the queue to return to the live broadcast.
10. Moderation
The moderation feature can be enabled or disabled. When disabled, messages are published publicly on the platform. When disabled, moderators can review messages, sort and prioritize them in folders, assign labels to categorize messages, and display them to key stakeholders on customizable displays.
Side bar
The sidebar menu can be minimized to enhance the moderation screen. Moderators can access the messaging tab, which displays all the messages received from participants or created by other moderators, and the data tab, to get an Excel record of all interactions.
There are also quick links to access participant information such as the meeting ID, app link, and direct participant app link.
Meeting control
The meeting control drop-down shows the current status of the meeting; started, informed, or closed. It also displays the unique 9-digit meeting ID.
Connection counter
The connections counter shows an overview of the participants in the meeting database and those who have connected.
Label
The label tag allows moderators to create categories which can then be applied to messages by moderators or participants, if enabled, to assist speakers with the topic of discussion.
Folders
Folders can be created to sort messages which can then be displayed on separate stakeholder displays.
Messages
Moderator and participant messages are visible in the messaging window and are differentiated by color.
11. Reporting
The post-event reporting is handled by our skilled team of project managers who will ensure that all reports are produced and packaged up at the close of the meeting. At any point, moderators can access live data through the admin console and see information on attendance, pre and live voting, and messages.
Attendance Summary
The attendance summary gives an overview of the meeting, where it was held, and how many votes were represented.
Attendance Details
The attendance details pane details each participant in a row, recording email, name, company, and shareholding information. Time stamps of when the participant joined the meeting and left are also recorded alongside device information.
Tabs
More tabs are available at the bottom of the spreadsheet and link to live and pre-voting data and messaging.
