Join the world’s leading organizations that trust Lumi Global with their critical meetings.
Join the world’s leading organizations that trust Lumi Global with their critical meetings.
Lumi Global has acquired Assembly Voting, a technology company specializing in end-to-end verifiable, cloud-based voting and election solutions.
Transform your meeting experience
One interactive, low-latency environment
Complete control of the meeting environment
Experience and agility
We know that meetings are run differently from one region to the next, and that compliance regulations vary across countries. We offer a unique global presence, aiding meeting planning and execution across the globe. We simplify the complexity of international compliance, creating exceptional experiences for the meetings that matter wherever they take place around the world.
Transparency builds trust
Strengthen relationships and build trust in your organization by communicating clearly and transparently to all stakeholders. Lumi Global ensures in-room and virtual attendees are active and engaged. We make it easy for you to facilitate written and verbal questions while always retaining control, showing that your board and executives are willing to connect and answer questions.
Learn more about our senior leadership team and their commitment to supporting you in every way possible.
Lumi To Showcase Audience Engagement Technology At Confex 2015
Lumi revolutionises conference management with launch of Lumi Track
Lumi partners with Cint to build the world’s largest, mobile-first panel
Lumi Delivers the World’s First Mobile Hybrid Voting Solution for Shareholder Meetings
Lumi Appoints Sir Nigel Knowles as Non-Executive Director
For any queries, please contact:
Chris Lane / Nicola Krafft, FTI Consulting: +44(0)20-3727-1000
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Lumi Launches Meetoo to Revolutionize Meetings Through Live Polling and Messaging
Crystal Interactive Acquires UK Live Events Business From Lumi
For 25 years, Lumi has been driven by the idea that market research can be transformed beyond people’s imagination with a mobile-first approach to gather in the moment responses on hand-held devices. Today Lumi is the global leader in real-time audience engagement technology. Operating from offices in twelve countries, the company’s core technologies and engaging mobile apps are used by hundreds of multinational corporations and their advisers to provide an unparalleled understanding of attitudes, opinion and behaviour in a dynamic and innovative way. For more information, please visit www.lumiglobal.com.
Lumi announces further expansion in France
StaffConnect helps global enterprises to deepen employee engagement by enabling real-time, targeted communication with their employees via a dedicated secure app on their mobile device. The app provides a platform for employees to share opinions, content, and provide feedback to the organisation, making internal communication multi-dimensional and giving employees a voice. Highly engaged employees are 38% more likely to have above-average productivity. (Source: Workplace Research Foundation)
Lumi’s interactive Meetoo audience engagement and insight technology enables enterprises to create vibrant meeting and conference environments for hands-on audience participation with easy-to-use, strategic tools that track and analyse audience opinions, preferences and feedback.
The integration of Lumi’s Meetoo audience engagement technology into the platform will enable StaffConnect to offer interactive polling and real-time messaging for meetings and conferences directly from the StaffConnect app helping to increase employee participation, encourage employee voice and measure opinion, such as during a global town-hall meeting.
Bulent Osman, Founder and CEO, StaffConnect states “The integration of Meetoo technology into StaffConnect creates an unrivalled app solution for enterprises to deepen employee engagement and enhance employee communication. Enabling business leaders to gather employee insights in real-time will help improve the decision making process by allowing them to instantly gauge the pulse of their organization.”
“Meetoo is the right choice for StaffConnect, offering a highly complimentary set of features to our internal communications app platform, we look forward to much success as we move forward in our relationship.”
Richard Taylor, CEO, Lumi Technologies said, “Integrating Meetoo technology into the StaffConnect platform will drive the power of Meetoo into the heart of enterprise internal communications making it integral to communications and collaboration in the workplace.”
For more information or a demonstration please contact info@staffconnectapp.com
StaffConnect is the world’s leading mobile-first internal communications app platform. With offices in London and San Francisco, StaffConnect helps global organisations to simplify internal communications, amplify employee voice, deepen employee engagement and enable employee advocacy. www.StaffConnectApp.com
For 25 years, Lumi has been driven by the idea that market research can be transformed beyond people’s imagination with a mobile-first approach to gather in the moment responses on hand-held devices. Today Lumi is the global leader in real-time audience engagement technology. Operating from offices in twelve countries, the company’s core technologies and engaging mobile apps are used by hundreds of multinational corporations and their advisers to provide an unparalleled understanding of attitudes, opinion and behaviour in a dynamic and innovative way. For more information, please visit www.lumiglobal.com.
StaffConnect Announces Partnership With Lumi to integrate Meetoo Audience Engagement Technology
Vespa Capital invests in Lumi, an industry leader in AGM and event software
Participants at meetings and events worldwide can now give honest and uninhibited feedback on topics under discussion thanks to the latest updates to the Meetoo audience engagement app from Lumi.
Meetoo is a real-time messaging and polling app that engages audiences to capture insight. The new release allows the moderator to disable the creation of participant profiles. The audience can now use the messaging and polling anonymously to enable more candid responses to questions. The profile settings can be changed on the fly, before or even during the meeting to enable an almost instant response to changes in mood or circumstance.
“Meetoo is designed to provide businesses and educators with true insight into the views, reactions and understanding of an audience,” said Jon Fowler of Lumi. “Too often audiences are afraid to speak their mind in front of their bosses, peers or classmates, which hampers their engagement in meetings and events. These latest updates to Meetoo are designed to empower participants to speak their mind without fear of potential negative repercussions.”
Meetoo is already being used extensively across the globe by customers such as AIG, KPMG, eBay and PwC. “Interaction between our participants was seamless. For the first time, everyone in the room was able to comment and contribute during the presentation. Meetoo helped us create one of our most engaging events yet,” reports Meg Gneiting, Board of Directors – Director of Social Media, SITE SoCal.
Meetoo is also being used by educational establishments. Mick Anthony Wood, Multimedia Development Officer at the University of Central Lancashire told us: “Our students love Meetoo’s mobile functionality, while our lecturers find it a simple way to gain students’ insights, as well as instantly providing formative feedback.”
Changes in privacy settings are just part of a list of new features developed by Meetoo in response to customer demand. Further enhancements focus on customization of the app. Users are now able to tailor the welcome page to include key information such as instructions, speaker biographies, agendas and website links.
They can also change the appearance, theming and branding the app to individual meetings and including images, logos or photographs. This can be done at any time – even when the meeting is running, giving users absolute flexibility to respond to requests and changes.
“Meetoo provides an unparalleled understanding of attitudes, opinion and behavior in a dynamic and innovative way. We believe that being able to customize the app to more closely meet the needs of each individual customer, will help make it an even more indispensable tool for adding significant value both during and after their meetings and events,” concludes Richard Taylor, CEO.
To find out more about Meetoo visit the website
New Meetoo Release Encourages More Candid and Confidential Insight into Audience Views
Lumi and Kantar Health win Prestigious Award for mHealth Application
Liphook, Hampshire, UK, 14 July 2016 – Lumi, a global market leader in real-time audience insight technology, today launched a new respondent engagement tool designed to bring market research in line with current consumer behavior, enhance panelist engagement and ensure fewer dropouts.
Based on extensive research on how we use our mobile phones, Lumi QuickSay addresses the industry’s slow adoption of mobile by a ‘little and often’ approach and by saving researchers extensive extra redesign work.
The industry’s initial reaction for the need for mobile surveys has been to focus on ‘device agnostic’ polls rather than design a native app that is respondent-centric. However, although traditional surveys take around 25 minutes to complete, research shows that over a third of all app sessions are under 1 minute – and under 5 minutes for 70% of the entire sample. These findings mirror the statistics on mobile phone and app usage in general.
Lumi QuickSay addresses this huge discrepancy by feeding respondents only two precise ‘nuggets’ or questions per session and recommending no more than two sessions a day. In this way it moves market research away from the concept of surveys to that of questions and mobile diaries.
“However, we are not trying to change the way researchers are doing their work or rethink their methods. Lumi QuickSay will take a survey as it is, but offer the questions in this new, intuitive way,” says Shaima Abdelmageed, Product Manager of Lumi.
“Our research focused on why no industry has talked more about mobile, but done less to promote its deployment,” Shaima adds. “It’s no secret that respondents think that surveys are too long, but many feel they have done enough if they cut 45 minutes’ worth of questions down to 15.
“However, to be truly mobile first and to carry out research in a way that matches how we all actually use our phones, the concept of a survey as it has always been understood must disappear. It’s understandable that researchers want to stick to tried and tested formats, but Lumi QuickSay addresses the very shifts in behavior the industry is there to analyse and understand.”
For any queries, please contact
Whiteoaks: +44 (0) 1252 727313
For 25 years, Lumi has been driven by the idea that market research can be transformed beyond people’s imagination with a mobile-first approach to gather in the moment responses on hand-held devices. Today Lumi is the global leader in real-time audience engagement technology. Operating from offices in twelve countries, the company’s core technologies and engaging mobile apps are used by hundreds of multinational corporations and their advisers to provide an unparalleled understanding of attitudes, opinion and behaviour in a dynamic and innovative way. For more information, please visit www.lumiglobal.com.
Lumi Launches QuickSay to Speed Mobile Adoption
Jimmy Choo encompasses a complete luxury accessories brand. Women's shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men's shoes. CEO Pierre Denis and Creative Director Sandra Choi together share a vision to create one of the world's most treasured luxury brands. Jimmy Choo has a global store network encompassing more than 140 stores and is present in the most prestigious department and specialty stores worldwide. Jimmy Choo PLC is publicly listed on the London Stock Exchange with the ticker CHOO.
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Jimmy Choo Finds the Perfect Fit for First UK Electronic AGM
The Kantar Health mobile app can be used to conduct short surveys of up to 15 minutes, collect picture and video content, and passively collect biometric and activity data from a wide range of mHealth and wearable devices. Other features of the app include barcode scanning, voice-to-text audio capture, categorical and multiple response questions, and GPS/location capture.
“Mobile-enabled market research enables Kantar Health to capture patient insights around events as close to the ‘moment of experience’ as possible, whether that experience is a bout of nausea, pain attack or doctor/patient consultation,” said Brian Mondry, Global Head of Digital Innovation at Kantar Health. “Mobile also enables Kantar Health to gather rich, emotional data in the form of pictures and video by leveraging smartphone camera features, allowing for a more resonant view into patient experience.”
The Kantar Health mobile survey app will allow clients to address key business questions and issues, including:
In addition, the app will facilitate key research objectives, such as in-the-moment feedback on specific patient or caregiver events, as well as longitudinal engagements and the ability to engage the same respondents multiple times during the course of a year. While the app will leverage physical activity, sleep and gait data from wearable fitness trackers, Kantar Health also will be able to collect and analyze biometric data such as blood glucose, BMI, blood pressure, heart rate, stress-levels and more as mHealth technology continues to evolve in terms of functionality that helps patients manage chronic health conditions.
“The growth and advances in mHealth technology create an opportunity to passively collect accurate biometric data from mHealth devices and applications,” Mondry said. “The activity and biometric data alone get us to the ‘what’: What is going on inside a person’s body? What is their sleep pattern? But we need to also ask questions to get to the ‘why’ if we are to identify the levers that influence attitudes, behaviors and outcomes. Our app allows us to combine biometric data with data collected actively through surveys and pictures to get a more holistic view of the healthcare consumer to identify the ‘why.’”
Mobile devices today have so many advanced sensors built in and by utilizing these as well as third party APIs, such as Fitbit, we can accurately capture respondents movements and habits. “Utilizing Apple’s Research Kit on iOS devices opens up the eco system of services that Apple has developed for healthcare research. In many cases it can completely replace third party integrations and gives us a huge pool of data that the respondents can give us access to” said Marcus Wikars, CTO of Lumi Technologies.
For 25 years, Lumi has been driven by the idea that market research can be transformed beyond people’s imagination with a mobile-first approach to gather in the moment responses on hand-held devices. Today Lumi is the global leader in real-time audience engagement technology. Operating from offices in twelve countries, the company’s core technologies and engaging mobile apps are used by hundreds of multinational corporations and their advisers to provide an unparalleled understanding of attitudes, opinion and behaviour in a dynamic and innovative way. For more information, please visit www.lumiglobal.com.
Kantar Health is a leading global healthcare consulting firm and trusted advisor to many pharmaceutical, biotech, and medical device and diagnostic companies worldwide. It combines evidence-based research capabilities with deep scientific, therapeutic and clinical knowledge, commercial development know-how, and brand and marketing expertise to help clients evaluate opportunities, launch products and maintain brand and market leadership.
Kantar Health deeply understands the influence of patients, payers and physicians, especially as they relate to the performance and payment of medicines and the delivery of healthcare services. Its 600+ healthcare industry specialists work across the product lifecycle, from preclinical development to launch, acting as catalysts to successful decision-making in life sciences and helping clients prioritize their product development and portfolio activities, differentiate their brands and drive product success post-launch. Kantar Health is part of Kantar, the data investment management division of WPP. For more information, please visit www.kantarhealth.com.
For more information, please contact Karmen Vladar on +27 12 349 1093 or karmen.vladar@lumiinsight.com.
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Lumi and Kantar Health Introduce Mobile Survey App to Leverage mHealth Technology
Lumi Introduces Enhanced Ways to Engage an Audience with New Release of Event App
Lumi Works with Microsoft to Open Up Meetoo PowerPoint Add-In For All Users
ASA leads reform of AGMs
TSX Trust collaborated with Lumi, a global leader in shareholder meeting technology, to implement streaming technology for the purpose of reporting on attendance and tabulating votes of shareholders. TSX Trust authenticated and validated attendance and voting in real-time.
"TSX Trust is extremely proud to be the first Canadian transfer agent to put the theory of virtual shareholder meetings into practice," said Loui Anastasopoulos, President, TSX Trust and Managing Director, TSX Company Services, TMX Group. "As industry leaders, we are committed to being at the forefront with emerging technology and are confident by the certainty of voting results that our clients expect at all of their meetings."
"Concordia chose to modernize its annual general and special meeting this year with a cost-effective, live, two-way webcast to ensure that all shareholders, regardless of geographic location, had the opportunity to participate," said Concordia spokesperson Adam Peeler. "TSX Trust and Lumi each played significant roles in ensuring a successful meeting."
"We were pleased to collaborate with TSX Trust to meet Concordia's shareholder meeting needs," said Simon Bryan, Managing Director, Americas, Lumi. "We recognize that there is an appetite and demand to shift to totally virtual meetings; the combination of TSX Trust's shareholder meeting expertise and our technology capabilities was the perfect solution for Concordia and its shareholders."
Please visit TSX Trust's virtual meeting services page for more information.
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TSX Trust Scrutineers First-Ever Virtual Annual General and Special Meeting
Lumi Boosts Growth With New Partnership
Company Webcast is the market leader in financial webcasts and part of Euronext, the leading pan-European exchange in the Eurozone. All webcasts solutions are based on the state-of-the-art proprietary Next Generation webcast platform, enabling listed companies to increase transparency and stakeholder engagement in innovative ways.
With this new partnership Company Webcast’s cutting-edge financial webcasts are integrated into Lumi’s leading AGM voting app. With both technologies combined into one app shareholders can vote and view AGM’s live from a distance. The unique combination of virtual voting and attending an AGM online offers listed companies a unique way to increase transparency and shareholder engagement.
Richard Taylor, CEO Lumi “This new partnership offers an exciting opportunity to accelerate the adoption of hybrid and virtual AGMs, and further supports our core growth strategy. We are looking forward to working closely with Company Webcast and their clients in the future”
Olaf Lawerman, Managing Director Company Webcast, a Euronext Company: “At Euronext we have over 1,100 listed companies as client. All these companies have an AGM meeting annually. The partnership with Lumi means that we can now offer a very innovative and attractive format to listed companies to engage live with their shareholders during their AGM meeting. Wherever the shareholder is located! Increasing transparency and broader reach are very important drivers for webcasting an AGM. Now live engagement with shareholders can be included via the Lumi partnership.”
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Lumi and Company Webcast enter a reseller partnership
Lumi announces launch of Lumi Middle East
Lumi Consolidates Position in Canada Through the Acquisition of Feedback Interactif
Lumi launches Connect, a fully supported Event Management Platform
Lumi launches Virtual AGM Knowledge Hub
Lumi partners with DNB Bank to deliver Norway’s First Hybrid AGM
ICSA leads by example with hybrid AGM
Lumi and Proxymity Collaborate in Successful Pilot In Belgium
Dubai Regulator leads the way during COVID-19 Crisis
Arab Bank, one of the oldest financial institutions in the Arab World, has held the first ever Virtual General Assembly Meeting in Jordan, giving its shareholders the opportunity to remotely attend the GAM.
With continued restrictions in place to prevent gatherings and public meetings in order to reduce the spread of the Coronavirus, the Companies Control Department implemented a range of special measures. These were designed to allow companies to hold their meetings even during the period of enactment of the Defence Law.
Chairman of the Arab Bank, Mr. Sabih Al-Masry has commended the measures which have been put in place, saying “Royal Directives to protect and sustain the economy, flexible government procedures and instructions through the Ministry of Industry, Trade and Supply and the Companies Control Department have had the greatest impact on the success of this pioneering experiment”.
The Arab Bank provided its shareholders with the opportunity to register in advance, electronically, through the Smart GAM portal. The use of the Smart GAM portal, which is powered by Lumi, was instigated by the Companies Control Department, who provided support and guidance to help companies continue to fulfil its obligations.
His Excellency General Controller of Companies, Dr Wael Al-Armouti added “We are pleased to see the success of the Arab Bank’s experience in holding its Virtual Annual General Assembly. This initiative represents a living embodiment of the effective partnership between the public and private sectors. Electronic GAMs will be the future of the Jordanian financial market”.
Managing Director of Lumi ME, Yousef Qaren, recognises the attractiveness of the Jordanian market. “It has been fantastic to see how the Companies Control Department is translating the Royal Directives and the vision of E government services by adapting new technologies. As a Jordanian myself, I am proud of the speed with which the market has adopted new technology, to allow organisations to maintain shareholder engagement and good corporate governance”.
With many companies yet to hold their GAM, Al-Armouti added “We look forward to the coming period to enhance the application of this approach in the various companies operating in the Kingdom”.
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Arab Bank successfully holds Jordan’s first virtual General Assembly Meeting (GAM)
This definitive survey of association members explored how engaged they are with their associations, what they want from them and what organizations can do to increase member involvement and engagement. The report will help educate organizations and their approach to annual meetings, with a current format that has remained relatively unchanged for generations.
Research puts a spotlight on demographic differences, highlighting specific demands at gender, age and the type of organization level.
Organizations need to acknowledge that they need income to survive, and given the increased expectations of today’s members, a digital option is becoming the norm. In the case of annual meetings, the absence of an online voting option is a huge shortcoming. Without this, members can’t engage, and with no engagement the feeling of good value for money declines. Organizations must ensure they remain relevant, with a fresh approach to annual meetings, especially with the changing demographics of many membership associations.
Technology will play a key role in the future of organizations annual meetings. Organizations need to act now and engage their members, in order to maximise retention rates.
Some highlights include:
The whitepaper is now available for download here
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GLOBAL MEMBER INSIGHT REPORT 2019 Online options would drive a 39% uplift in attendance
Over 400 shareholders attended the AGM, and 46 questions were asked. Positive comments relating to the format were received from shareholders, giving further confidence in the virtual meeting format which has already been robustly tested during 2020.
Many governments around the world have been slow to adapt legislation to allow for virtual meetings, resulting in shareholders being excluded from many AGMs. However, Katsunobu Kato from the Growth Strategy Council in Japan was quoted by Reuters last month, stating the government will work with “a sense of speed” to bring about the regulatory changes necessary to allow companies to hold AGMs virtually.
Richard Taylor, CEO of Lumi, commented “It is clear that the 2021 AGM season will continue to be affected by the pandemic. We are delighted that ICJ – and Japanese Issuers more widely – are not letting it impact on good corporate governance, and we look forward to a successful working partnership”
Under the terms of the agreement, Lumi will supply local transfer agents and issuers with access to the Lumi virtual shareholder meeting platform.
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ICJ and Lumi Partnership delivers first successful virtual AGM
Lumi is pleased to announce the release of a platform update designed to enhance shareholder engagement, improve transparency and facilitate productive and open discourse between an organisation and its shareholders. Lumi’s innovative platform provides businesses with the tools they need to ensure that decisions are productively challenged, and good corporate governance can be delivered.
Trusted by organizations across the globe, Lumi is the world-leading provider of meeting technology, delivering seamless meeting experiences through a robustly tested platform. In 2020 alone, the Lumi platform facilitated over 3500 meetings, fielded over 56,000 questions and connected over 300,000 members and shareholders to their individual meetings. The innovative Lumi platform provides shareholders with the opportunity to have their questions asked and answered, whilst also empowering businesses to effectively moderate and organise questions without the meeting losing any momentum.
As the world continues to be dominated by coronavirus restrictions, changes to the physical landscape of the shareholder meeting have accelerated the move to digital environments. Whilst some businesses have been tempted by behind-closed-doors meetings, many more have moved to digital and hybrid meetings to provide shareholders with an open channel of communication.
With the increasing prevalence of hybrid and virtual meetings, organisations often raise concerns about how to manage an effective Q&A session, without the meeting losing momentum. A wide range of business leaders, shareholders and general counsel were consulted during this development process, in order to give both Issuers and Shareholders confidence in the Q&A process, and allay any concerns that digital meetings are inferior to physical meetings.
“This latest innovation to the Lumi platform will provide businesses with a real time window into the thoughts and concerns of their shareholder base without being swamped by a cascade of questions they are unable to filter, moderate or organise. Our world-leading platform can now help transform business and shareholder relationships: providing businesses with the clarity needed to run an effective meeting, whilst also providing their stakeholders with the transparency they need to feel assured their voices are being heard. At such a pivotal moment in AGM planning, as organizations across the globe consider how they do business in the wake of the coronavirus pandemic, the Lumi platform provides companies with a viable, tested and secure way to conduct their meeting” – Kerry Leighton Bailey, Chief Marketing Officer Lumi Global.
Watch our Q&A video for more information:
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Discover the new way to host a Q&A at an AGM
Lumi Global acts as technology partner for Samsung Electronics
Lumi, the global specialist in delivering compliant shareholder and member Annual General Meetings, today announces a key new appointment to the senior team following an unprecedented period of growth.
Lumi works with over 5,000 businesses around the world and all the FTSE100, including BP, HSBC, EasyJet, IBM and Marks and Spencer, to deliver member and shareholder events with patented virtual AGM technology. The Lumi service delivers authenticated attendance, live polling and managed Q&A sessions for virtual and in-person AGMs, enabling organisations to run compliant meetings that improve transparency and increase engagement. Lumi supports the full gamut of shareholder and member events, including investor days and results presentations.
The first half of 2021 has been the busiest ever period for Lumi, with its team hosting over 2,600 virtual or hybrid meetings globally for more than 128,000 stakeholders, more than double the number of events and attendees from the same period in 2020.
This follows the widespread shift from the world’s largest companies to run virtual meetings and AGM events online due to the pandemic. This change, as well as a growing focus from businesses on reducing their carbon footprint, means many organisations are rethinking the format of AGM and member meetings and shifting to virtual events.
Marc Harper joins the company’s UK head office as CTO to develop further technology innovations for Lumi’s customers, expanding Lumi’s offering beyond AGM and member meetings into the broader investor relations landscape. Marc brings extensive experience leading technology strategy and programmes for Motorola and The White Company, delivering new business-enabling technology and security solutions.
Richard Taylor, CEO of Lumi, comments: “I’m thrilled to be announcing our new CTO at such an exciting time for the business. The role of shareholder and member meetings is more important than ever, and as a business we are investing heavily in our service. As the leader in the market, it’s a perfect time for Lumi to capitalise on the increased digitisation of compliance meetings.
“We are going through a time of exponential growth, and the shift to virtual and hybrid meetings shows no sign of slowing. With Marc bolstering the team, our focus will be on positioning Lumi as an integral part of any large company’s operations, as well as continuing to be the standard for compliance meetings.”
Marc Harper, CTO Lumi, comments: “I am delighted to be joining Lumi at a period of unprecedented growth as companies and governments alike embrace digital solutions as a new way of conducting critical and compliance-driven meetings. This shift creates fantastic opportunities for the business - gone are the days where executives would fly across the world for meetings, and the Lumi digital solutions can offer a service to achieve this in an engaging way, whilst helping companies to reduce their carbon footprint.
“The company demonstrates passion, commitment and desire to deliver an outstanding service for clients, always prioritising attention to detail.”
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Fast-growing UK regtech Lumi builds on busiest ever AGM season with CTO appointment
Public companies in Taiwan, as with the majority of other markets, were impacted heavily by the pandemic, and all AGMs were suspended. With the first hybrid meeting scheduled for the middle of August, the Lumi platform will provide authenticated access for online shareholders as well as managing the Q&A, with proxy voting being handled by TDCC directly.
Merion Trask, Managing Director of Lumi Asia, commented “We are delighted to be partnering with TDCC to ensure that good governance can be maintained in Taiwan, even during the current difficult times. We are looking forward to our platform supporting Taiwanese companies, and to a long-standing partnership with Issuers”.
“TDCC has been committed to digitalizing shareholder meetings in Taiwan since 2009. For more than a decade, TDCC’s voting solutions have ensured a correct execution of the vote and underpinned corporate governance in Taiwan”, said TDCC chairman Sherman Lin. "We are delighted to partner with Lumi for this iconic cooperation, enabling Taiwanese companies to host hybrid AGMs by leveraging the latest advancements in technology.”
The Lumi platform, which has supported over 4000 meetings in 2021 to date, in more than 40 markets, has been further developed to allow for regionalisation, and to include Chinese translations.
Virtual and hybrid meeting formats are dominating the AGM landscape due to the ongoing impact of COVID-19. Some technology providers have noted a downward trend in shareholder attendance, whereas the Lumi global client base has seen a considerable increase in participation and engagement – both from a quant and qual perspective.
It is widely anticipated that the digitisation of the AGM, which was accelerated by the pandemic, will continue with industry leaders recognising the enhanced contribution that the format brings to delivering key governance goals. The support of organisations such as Glass Lewis and ISS, who previously opposed the format, has been credited with giving extra credence to virtual and hybrid AGMs.
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Lumi selected by Taiwan Depository and Clearing Corporation (TDCC)
Lumi, the global specialist in delivering compliant shareholder and member Annual General Meetings, today announces a new Senior Customer Success Manager who will help businesses improve corporate governance whilst embracing technology innovation.
Sabrina Paxton, former Technical Advisor at the Chartered Governance Institute, joins the company’s team in South Africa to help Lumi’s customers bridge the gap between technology and compliance, allowing businesses to innovate and deliver smoothly run AGMs championing compliance and shareholder voice. Sabrina brings extensive experience working in the legal and corporate governance industry as an admitted attorney and other governance roles.
This new hire comes at an exciting time for Lumi. The first half of 2021 has been the busiest ever period for the company, with its team hosting over 2,600 virtual or hybrid meetings globally for more than 128,000 members, more than double the number of events and attendees from the same period in 2020.
Alongside this meteoric growth, some of the world’s largest companies, IR departments and governance professionals worldwide are navigating digital transformation and whether to hold meetings online or in a hybrid format, whilst also complying with complex corporate governance regulations. The synergistic rise of Lumi’s platform, alongside increased emphasis on corporate governance sets an exciting precedent for shareholder enfranchisement in 2022, as more companies put accessibility at the top of the agenda.
Richard Taylor, CEO of Lumi, comments: “Right now, championing outstanding corporate governance is more important than ever. Businesses and governance leaders have already lived through one of the greatest digital transformation challenges of our age, with industries virtually moving online overnight when the pandemic hit last year and governance professionals working to ensure the virtual world followed the same regulations as the physical.
“Digital transformation in governance is no longer just a temporary shift and moving into 2022, as companies begin to return to in person meetings, businesses worldwide need the support to manage changing regulations. With Sabrina’s extensive expertise, we'll be able to better help our clients meet the highest standard of corporate governance, whilst also making the most of new technological advances.”
Sabrina Paxton, Senior Customer Success Manager at Lumi, said: “Shareholders are more engaged than ever with the companies they invest in, which is why it’s such an exciting time to join the Lumi team. As the shape of AGMs continues to shift from in-person, to virtual, to hybrid, there’s a real opportunity to drive innovation with shareholders and governance at the heart. Corporate governance and the law go hand-in-hand and it’s important companies have the right support to stay abreast of regulations and engage with their shareholders more meaningfully.”
Lumi works with over 5,000 businesses around the world, including and all the FTSE100 such as BP, HSBC, EasyJet, IBM and Marks and Spencer, to deliver member and shareholder events with patented virtual AGM technology. The Lumi service delivers authenticated attendance, live polling and managed Q&A sessions for virtual and in-person AGMs, enabling organisations to run compliant meetings that improve transparency and standards of governance whilst increasing engagement from retail and institutional shareholders.
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Global AGM provider Lumi appoints corporate governance champion to support company’s rapid growth
26th November 2021, Lumi, the global provider of compliant AGM events and member meetings, has acquired Feedback Italia’s market-leading digital tablet solution to heighten the in-person meeting experience for attendees. The new tablet offering and associated IP will boost the on-premise capabilities of Lumi’s platform, synchronising verification details and streamlining meeting elements such as registration.
Having led the charge with the adoption of virtual meeting technology, Lumi’s latest product development signals its commitment to enhancing the in-room experience of AGMs and meetings worldwide.
Lumi works with over 5,000 organisations around the world, as well as the majority of the FTSE100 which includes the likes of BP, HSBC, EasyJet, IBM and Marks and Spencer, to deliver member and shareholder events with patented technology. Providing hybrid and in-person meetings, 2021 so far has been the busiest year on record for Lumi with its team hosting over 2,600 virtual or hybrid meetings globally for more than 128,000 participants across the first half of the year.
Feedback Italia’s pioneering hardware will synchronise personal identification and shareholder validation seamlessly into the Lumi platform, making the process of registering delegates easier and more secure for businesses. Retail shareholders and institutional investors attending meetings will now also benefit from easier access to important meeting information via the tablets. Lumi has purchased the complete market-leading solution from Feedback Italia and further developed the product to be fully hybrid compatible, so those attendees not in the room can also benefit from the same innovative in-person technology.
Richard Taylor, Lumi CEO said: “Over the last 18 months, the priority for businesses worldwide has been shifting to virtual meetings as the pandemic put a stop to in-person events. As things continue to evolve, many companies are looking forward to getting back to interacting with shareholders both in the room, as well as virtually, on a hybrid basis. Our latest product development will streamline on-premise processes for issuers, making it easier to register and verify shareholders whilst also boosting the experience and levels of engagement investors can have.”
“Hybrid is here to stay and Feedback Italia's tablet technology will provide Lumi’s customers the ability to further incorporate digital, integrated solutions to run meetings effectively and intuitively. Acquiring Feedback Italia’s world leading tablets allows us to continue revolutionising how companies conduct critical and compliance-driven meetings, with innovative technology at the core.”
Media contacts
Laura West-Wilson / Oli Brown
lumi@pancomm.com
About Lumi
For 30 years, Lumi has been facilitating shareholder and member meetings, legislative meetings and elections, faith-based meetings and annual congresses, as well as meetings and events more generally. Based on proprietary, patented technology, Lumi provides software, hardware, and services that assist registrars or event organizers to register delegates and provide live, secure polling, Q&A management services, and relevant reporting. Headquartered in Hampshire, UK, Lumi has offices in 11 countries across Europe, APAC, The Middle East, Africa, and the Americas.
About Feedback Italia
Feedback Italia specializes in designing and developing customized cyber security solutions and systems. Founded in 2000, Feedback Italia s.r.l. is headquartered in Moncalieri, with an office in Milan, and operates Europe, Brazil, Mexico and in the GCC thanks to its global Partners.
Fast-growing global tech provider Lumi enriches the in-room shareholder experience with new product
This move extends the existing partnership between the two organisations who have collaborated successfully to provide improved market efficiency and market communication. To date, over 350 meetings have been announced via the platform reaching shareholders connected to the platform, on average a week earlier than before, as well as safely delivering thousands of real-time votes and proxy instructions to Issuers.
The connection provides a simple, cost effective and easy solution for Issuers to achieve compliance to SRD II and progressive step towards Improved corporate governance for Issuers, Intermediaries and Investors connected to the respective platforms.
Rita Baeyens, Director of Strategic Business Development for Lumi commented on the announcement, saying “The extension of our relationship means we can go further to deliver seamless, digital solutions in response to the obligations placed on Issuers by the SRD II legislation. Issuers will benefit greatly from the reduction in paper, and the increased efficiencies and accuracy provided by electronic delivery, as well as having a local agent in the market”.
Dean Little, CEO and Co-Founder of Proxymity added, “For several years Proxymity and Lumi have partnered to bring positive change to the Investor Communications landscape, and we’re delighted to extend our partnership to reach 100% of issuers in Belgium and Luxembourg. The launch highlights the benefits that digital connections are bringing to the whole industry to issuers and investors alike.
The transposition of the SRD II legislation into Belgian law was intended to strengthen the relationship between Issuers and their investors – both retail and institutional. The realities of implementation, however, has varied considerably giving differing outcomes for shareholders. The strengthening of the Lumi / Proxymity partnership will offer a single comprehensive, integrated, and transparent experience for the benefit of listed companies, as well as their shareholders – providing parity for Issuers across the market.
About Proxymity
Proxymity's leading digital investor communications platform connects issuers, intermediaries, and investors in real-time via its unique digital pathway, bringing efficiency, accuracy, and transparency to every participant in the global custody chain.
Our solutions give public companies confidence that their AGM/EGM agendas are transmitted as "golden source" and provide institutional investors with the time they need to research and vote on corporate decisions, as well as actual digital confirmation that their votes have been received.
Proxymity promotes enhanced environmental, social, and corporate governance (ESG) by improving communication between issuers and investors and making it easier for intermediaries to be efficient, timely and compliant when servicing their clients.
The company is backed by a global consortium of the industry's most influential financial institutions (BNY Mellon, Citi, Clearstream, Computershare, Deutsche Bank, HSBC, J.P. Morgan, State Street).
For more information, visit www.proxymity.io
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Lumi appointed as exclusive agent for Proxymity in Belgium
SGSS, one of the leading issuer services providers in France, assisted Lumi to acquire the intellectual property, together with all of the associated AGM tablet voting devices that were developed by SGSS together with the Italian manufacturer, Feedback Italia.
Lumi will continue to provide SGSS with the in-room, tablet participation devices, now integrated into Lumi’s own platform thereby augmenting this solution with its market leading remote voting technology. This will allow issuers to run hybrid AGMs with both in-room and online shareholders participating and voting in real time.
Both parties are delighted that this partnership between 2 major providers of AGM solutions on the French market will not only ensure the continued provision of the tablets but also will offer issuers multiple options to deliver their Annual General Meeting.
Richard Roger, Director of Issuer Services at SGSS, said “Our partnership with Lumi, specialist providers of real time electronic voting at Annual General Meetings, makes it possible to maintain the delivery of tablet voting technology as part of our wider AGM offering to Issuers. The new functionality of real time remote participation for shareholders, a requirement for hybrid AGMs, also shows our continued innovation in this space”.
François Lenormand, Managing Director of Lumi France, added “This partnership continues to drive our global strategy, initiated in 2016, to diversify how shareholders can attend, participate and vote at Annual General Meetings, thereby making hybrid the norm. We are proud that SGSS chose Lumi to bring hybrid meeting technology to the French market, and we look forward to working with issuers to deliver even greater shareholder engagement”.
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Société Générale Securities Services Partnership
Following the original investment by Vespa Capital in 2017, Lumi has experienced extraordinary growth and is widely recognised as the leading global provider of AGM meeting technology. In 2021 alone, Lumi serviced over 4,000 meetings worldwide, in 40 markets, supporting the world’s largest corporations and associations to manage the shift to virtual and hybrid meeting technologies. Lumi’s technology enables shareholders and members to participate in meetings virtually and its rapid adoption has resulted in significant environmental and governance benefits globally.
The recapitalisation led by Vespa Capital is supported by Investec Growth & Leverage Finance as well as reinvestment by Lumi’s wider management team. The investment will also provide additional funding to enable Lumi to build on its dominant market position and continue to drive international growth.
Nigel Hammond, Partner at Vespa Capital said “Our continuing commitment to Lumi highlights our ongoing confidence in the senior management team led by Richard Taylor, CEO to further develop Lumi’s market leading technology, provide excellent service delivery and support their clients’ virtual, hybrid and in-room meeting requirements.
“Lumi is a mission critical software provider serving a truly global client base which aligns with our core investment strategy, and we are excited by the future potential of the business in this rapidly changing marketplace.” Hammond commented.
Richard Taylor, CEO of Lumi, added “We are very pleased that Vespa Capital will continue to back Lumi during the next stage of our growth. This investment allows Lumi to retain its independence in the market, and to continue to deepen our long-established relationships with our key clients, partners and intermediaries around the world. It also leaves us well positioned to capitalise on market opportunities to continue our geographic expansion, as well as allowing us to invest in the growth of the Lumi platform beyond the AGM itself”.
Advisory services were provided by Results International, DLA Piper, FRP Advisory, Plural Strategy, Grant Thornton LLP, Endava, Marsh, Rees Pollock and DWF Group.
For more information, please contact:
Nigel Hammond
Vespa Capital nigel@vespacapital.com
Based on proprietary, patented technology, Lumi provides software, hardware and services that assist registrars or event organizers to register delegates and provide live, secure polling, Q&A management services, and relevant reporting.
Lumi is headquartered in Hampshire, UK, where central functions including finance, product development and marketing are based but has offices in 11 countries across Europe, APAC, The Middle East, Africa and the Americas. Highly differentiated in the majority of markets where it is active, it benefits from extremely strong, experienced and renowned MDs who lead each in-country team.
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Vespa Capital announces recapitalisation of Lumi
Lumi announces launch of Lumi Italy
The appointments follow a stellar H1 for the company which opened a new office in Italy and drove record shareholder engagement at AGMs, doubling the average number of shareholders attending meetings and increasing the average number of messages sent in meetings by 25%.
Lumi already works with over 5,000 businesses around the world and the majority of the FTSE100, including BP, HSBC, EasyJet and Shell, to deliver member and shareholder events with patented virtual AGM technology. The strengthened senior leadership team will fuel growth by providing more dedicated support in finance, technology, sales and marketing and operations for each of Lumi’s 12 operating countries, alongside CEO Richard Taylor, CFO Rahul Shah and CTO Marc Harper.
UK Managing Director, Peter Fowler, is stepping into the role of Chief Operating Officer. Peter is one of the industry’s leading AGM experts and has wide-ranging experience of working in many of the key markets around the world. Working with all the leading registrars in the market, as well as directly with issuers, Peter’s extensive market knowledge has helped companies successfully harness the power of physical, hybrid and virtual meetings.
Current Chief Marketing Officer and Director of Shareholder Engagement, Kerry Leighton-Bailey has been promoted to Chief Commercial Officer. Kerry joined Lumi as CMO in 2018 and has been responsible for the development and implementation of the marketing strategy globally. She works across all markets to ensure Lumi's products, services and values are communicated consistently across the globe. Along with marketing, Kerry’s remit will now also include sales, client, and partner relationships.
Joining from GEA Management Consulting, Davide Lispi will take up the position of Lumi’s first ever Head of Corporate Development. Davide is an MBA graduate from INSEAD and has experience across a diverse range of international markets and sectors. His primary focus will be to further develop Lumi’s growth in Asia along with supporting the senior leadership team and business more widely.
Richard Taylor, CEO of Lumi, comments: “I’m pleased to be announcing these new appointments to our senior team at an exciting time for the business. We are continuing to grow fast as companies re-evaluate the way they engage shareholders and the role of hybrid formats in making meetings more inclusive. The unparalleled experience of our senior leadership team, combined with our market-leading technology, means we'll continue to provide issuers and shareholders with world-class AGMs.”
Nigel Hammond, Managing Partner at Vespa Capital, comments: “Companies all over the world trust Lumi with their AGMs thanks to its market leading technology and excellent service delivery. I am pleased to support these latest appointments which broaden and strengthen the management team.”
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Lumi builds on record AGM season with a string of appointments to strengthen its leadership team
London, October – Lumi, the global specialist in delivering compliant shareholder and member Annual General Meetings, is today publishing new research revealing that nearly half (48%) UK shareholders are being excluded from the annual general meetings (AGMs) of companies they invest in because of the complex share ownership system in the UK.
While 92% of UK shareholders would be interested in attending an AGM, millions of UK shareholders are unable to do so simply because they purchased shares through a broker and therefore aren’t registered directly as a shareholder. Just a fifth of shareholders knew this was the case when they bought their shares.
In the UK when retail shareholders buy shares in companies through a broker, such as Hargreaves Lansdown or Interactive Investor, the individual shareholder’s name is not directly registered with the company they are investing in. This means that if retail shareholders want to attend or vote at a company AGM, they have to contact the broker to be appointed as a proxy. However, this process is extremely difficult to navigate and results in the vast majority being excluded.
Kerry Leighton-Bailey, Director of Shareholder Engagement at Lumi explains, “The process to attend and vote at an AGM as a retail shareholder is like breaking into Fort Knox. Even our CEO, who understands the system, has tried to attend meetings as a proxy but faced roadblock after roadblock. There is significant work needed to simplify the chains of complexity that stand between the underlying owner and the holding company. Until then, vast numbers of shareholders will continue to be cut out of attending meetings.”
The most common way retail shareholders participate in AGMs is by submitting votes in advance by proxy through their broker, who votes on their behalf. However, this means retail shareholders are not party to any discussions of the key issues at the AGM and aren’t invited to investor relations (IR) events that take place across the year to give shareholders more information.
In fact, the Lumi study reveals over half (53%) of retail shareholders have never been invited to an IR event and 75% of those who have voted on resolutions at an AGM said they were not confident in their understanding of the topic (75%). The vast majority (85%) would value more information in advance of AGMs to gain a greater understanding in advance of the issues being discussed.
This desire for more dialogue is a sign of the changing relationship between issuers and shareholders. The most common reasons shareholders gave for wanting to attend an AGM are to ask questions of the board about how the company is run (43%), followed by making their voice heard on issues they are passionate about (42%). Just 29% would want to influence dividends, the fourth most common response on the list, showing financial gain is less important than influencing governance.
Leighton-Bailey continues “The shareholder demographic is changing fast. The last few years has seen a rise in socially conscious and environmentally minded shareholders who want to bring about positive change at the organisations they invest in. While many organisations are now thinking about how they engage shareholders beyond their AGM by introducing more year-round IR events, these are only worthwhile if all shareholders can attend.”
In addition to administrative barriers, shareholders are also being excluded by logistical considerations. Over a third (35%) of shareholders would like the option to attend in person or online depending on the location and timing, while a further 35% would want to keep in-person meetings. Yet a significant proportion (24%) would now want virtual-only events.
To make it easier for all shareholders to exercise their shareholder right to attend AGMs, Lumi is calling for a digitisation of the system in the UK to streamline the link between shareholders and issuers.
In support, Ellie McLaughlin, Campaigns Officer at ShareAction says: “It's promising to see that shareholders are increasingly aware of the social and environmental impacts of their investments and want to use their influence to bring about changes on critical issues. However, although the AGM is a critical forum for shareholders, and those impacted by the activities of corporates, to engage with companies, the complexity of the system - both in the UK and even more so internationally - can make it incredibly difficult for key stakeholders to attend.
“It's been positive to see some improvements to accessibility as a result of the pandemic, particularly with the rise of a 'hybrid' format that many companies have continued to use through 2022 AGM season. However, it's been concerning to see a significant proportion revert back to in-person or online-only meetings. We attend around 100 AGMs each year, and in our experience, hybrid meetings provide both the 'best of both worlds' for accessibility and meaningful company engagement.”
ENDS
Notes to editors
Media contacts
Aimee Cashmore / Iona Wilder
About Lumi
For over 30 years, Lumi has been facilitating shareholder and member meetings, legislative meetings and elections, faith-based meetings and annual congresses, as well as meetings and events more generally. Based on proprietary, patented technology, Lumi provides software, hardware, and services that assist registrars or event organizers to register delegates and provide live, secure polling, Q&A management services, and relevant reporting. Headquartered in Hampshire, UK, Lumi has offices in 12 countries across Europe, APAC, The Middle East, Africa, and the Americas.
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Half of UK shareholders blocked from attending AGMs by red tape
Leading German meeting provider joins Lumi
London/ Toronto: 3 April 2023 - Lumi, the global specialist in delivering compliant shareholder, investor relations and member meetings, today announces the appointment of a new Chief Business Strategy Officer who will lead Lumi’s future growth strategy.
Sylvie Harton brings extensive experience from her previous role at Notified, where she led the growth of its global IR and PR solutions business. Sylvie draws on 25 years of executive leadership and expertise in organic, inorganic expansion, and turnaround situations with global scope and credibility in IR solutions, PR solutions, ESG & sustainability. She brings a win-win approach to strategic partnership and alliances negotiation and will be instrumental to Lumi’s expansion into new market segments.
This appointment follows an exceptional period of growth for Lumi. Over the past year, the company has opened new offices in Italy and Germany, which has further strengthened its position as a leading provider of compliant AGMs and Investor Relations meetings across the globe.
With customers in over 40+ jurisdictions running over 2,500 meetings in 2022, its technology has also enabled record investor engagement and attendance, increasing the number of investors per meeting by 12% and engagement by 24%.
Peter Fowler, COO of Lumi, comments: "We are thrilled to welcome Sylvie to our leadership team. Businesses across the world are increasingly looking for ways to make their meetings more inclusive with the shift to hybrid meetings and Lumi is perfectly positioned to support them. Sylvie’s extensive experience and expertise will be instrumental in supporting this growth as we expand into new market segments this year.”
Sylvie Harton, Chief Business Strategy Officer at Lumi, comments: "I am delighted to be joining Lumi as the new Chief Business Strategy Officer at such an exciting time of growth for the company. Giving investors a voice at all meetings has never been more important and Lumi has shown true passion for finding new ways to provide investors a platform to engage. I look forward to being part of that journey and building on the company’s already impressive growth.”
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Notes to editors
Media contacts
Iona Wilder / Aimee Cashmore
About Lumi
For over 25 years, Lumi has been facilitating shareholder and member meetings, investor relations meetings, legislative meetings and elections, faith-based meetings and annual congresses, as well as meetings and events more generally. Based on proprietary, patented technology, Lumi provides software, hardware, and services that assist registrars, Investor Relations Officers and event organizers to register delegates and provide live, secure polling, Q&A management services, and relevant reporting. Headquartered in the United Kingdom, Lumi has offices in 13 countries across Europe, APAC, The Middle East, Africa, and the Americas.
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Global AGM and Investor Relations provider Lumi builds for growth with new C-suite hire
The new platform “Liqaa” will help to facilitate a seamless hybrid meeting experience where audiences can participate irrespective of their physical location, while providing organizations with meaningful opportunities to engage with stakeholders on an intuitive platform.
The “Liqaa” platform is being released in partnership with Lumi, widely recognized as the leading global provider of AGM and stakeholder meeting technology.
Speaking on the launch, Mohammed Al Nory, CEO of Wamid said, “The launch of Liqaa marks another step in Wamid’s efforts to providing cutting edge technologies, transforming the way we do business in the region. Liqaa is a key addition to our suite of add-on products for listed and non-listed companies, corporations, and government entities. We look forward to providing this out to our customers in Saudi Arabia and beyond.”
Richard Taylor, CEO of Lumi said, “We are delighted to be supporting Wamid in its mission of enhancing the Saudi Capital Markets with best-in-class governance services and meetings technology. This partnership further cements Lumi’s position as the premium provider in the wider Middle East region. ”
Liqaa will help Wamid harness the power of technology and data to deliver value-add solutions to entities looking to benefit from interactive meetings without geographical constraints. The launch of Liqaa is the third milestone in Wamid’s growth strategy. In 2022, Wamid acquired DirectFN, a data solutions provider and in 2021, it launched a co-location service for members of the Saudi Exchange.
Wamid – part of Saudi Tadawul Group – is an innovation-focused company helping market players solve real-world challenges. Its unlimited potential will unlock the power of technology and data in the Saudi capital market, boost economic growth and contribute to the success of Vision 2030. Wamid adds depth and diversity to the Saudi Tadawul Group and its subsidiaries’ offerings, strengthening market infrastructure through innovative solutions and capturing inorganic expansion opportunities. It is focused on developing the Saudi capital market through innovation, disruptive ideas and bold new product, service and digitalization initiatives.
Lumi is the leading digital platform facilitating in-room, hybrid and virtual AGMs and investor meetings for the world’s largest corporations and membership organisations. It is the only platform that digitises the entire lifecycle of AGMs and investor meetings in a single solution that enables sophisticated meeting facilitation before, during and after the live meeting.
Based on proprietary, patented technology, Lumi provides software, hardware and services that assist registrars, Investor Relations Officers or event organizers to register delegates and provide live, secure polling, Q&A management services, and relevant reporting. Lumi operates in over 40 countries across Europe, APAC, The Middle East, Africa and the Americas.
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Wamid launches a Meeting Platform “Liqaa”
IR Magazine | Best Practice Report: Building an IR strategy
Liphook 6th July 2023 – Lumi, the global market leader in delivering AGMs, investor events and member meetings, today announces its involvement in facilitating a pilot project to connect M&S directly with thousands of nominee shareholders.
M&S has partnered with Interactive Investor, the UK’s second largest investment platform for private investors, to launch a first-of-its-kind pilot project which will connect the company directly with thousands of nominee shareholders, encouraging them to participate and vote at its AGM. The pilot is the latest step in the Share Your Voice campaign which aims to overhaul company law to make it easier for individual shareholders who invest in UK plc to have a say in the companies they invest in.
Lumi has worked behind the scenes with Interactive Investor’s proxy voting service provider, Broadridge, which is facilitating the pilot alongside the M&S registrar Equiniti. The company’s proprietary hybrid meeting technology will allow M&S nominee shareholders to attend in-person or virtually using a secure login. Its innovative and secure platform will mean shareholders can not only attend the meeting live from any location, but also ask questions in writing or verbally using the virtual microphone, and cast votes on resolutions in real-time.
This is an important step forward in shareholder inclusivity. Lumi’s Shareholder Roadblocks report found 48% of UK shareholders are blocked from attending AGM because they don’t own direct shares, despite 92% wanting to be able to have their say.
Pete Fowler, COO at Lumi Global said: “We are proud to be a part of this important first step by M&S to open up meetings to all shareholders. Retail shareholders are growing in number thanks to new investment platforms, and we know they want to have their say in how these companies are run. Using the latest hybrid meeting technology to allow all shareholders to attend a meeting in-person or virtually, wherever they are based, will be a key step in making meetings more accessible and inclusive.”
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Notes to editors
Media contacts
Iona Wilder / Aimee Cashmore
About Lumi
Lumi is the leading digital platform facilitating in-room, hybrid and virtual AGMs, Investor and member meetings for the world’s largest corporations and membership organisations. It is the only platform that digitises the entire lifecycle of meetings in a single solution that enables inclusivity before, during and after the live meeting.
Based on proprietary, patented technology, Lumi provides software, hardware and services that assist registrars, Investor Relations Officers and event organisers to register stakeholders and provide live, secure polling, Q&A management services, and relevant reporting.
With a robust presence spanning across multiple continents, Lumi has strategically established its footprint in various regions, including Europe, APAC (Asia-Pacific), the Middle East, Africa, and the Americas. Lumi benefits from highly differentiated operations, thanks to experienced and renowned Managing Directors who lead each team in their respective countries.
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Lumi facilitates UK’s first nominee shareholder access to AGMs
Our industry-leading platform is full of features to ensure your most important meetings are conducted with confidence and reliability.
Lumi Virtual Mic is a two-way audio system that enables a participant attending your meeting virtually to ask a verbal question. The meeting organizer or moderator has full control over who speaks and when, giving your participants the opportunity to join the conversation without ever losing control of your meeting.
Give your participants the ability to submit written questions during your meetings. You can also send direct, one-to-one responses to written questions. This helps you demonstrate transparency and build trust in your organization, showing that your board and executives are willing to connect and answer questions.
Lumi Global gives you the superior capabilities of the leading digital meetings platform, making it easy for you to manage participant engagement in your meeting. You can filter all messages from all channels, assign topics, check video and mic statuses, and prioritize which questions get asked first.
Lumi Global’s voting solutions can be used in-room on proprietary devices, BYOD (Bring Your Own Device) and kiosk tablets or virtually on a laptop, tablet, and smartphone. The technology provides immediate, on-screen feedback giving the participant the security of knowing their vote has been counted. Results can then be displayed instantly to the audience.
Our low-latency, high-quality broadcast platform allows you to effortlessly combine text, telephony, audio, and video across hybrid and virtual environments to create one cohesive meeting space. With all stakeholders engaging and communicating in near-real-time you can make everyone feel like an integral and active part of the meeting.
Trusted to make the meetings that matter exceptional by the world’s biggest organizations
